Delivery Details for the Lower 48 (The Plunge)

  • Updated

 

At Plunge, we understand the importance of a hassle-free delivery experience. That's why we offer two distinct shipping methods within the mainland USA to cater to your preferences.

FedEx Standard Curbside Delivery (free):

For those who appreciate cost-effective and efficient delivery, we provide Standard Curbside Delivery at no additional charge.

  1. FedEx will reach out to schedule a delivery time via text and email
  2. Your Plunge will be delivered directly to your curb or driveway.
  3. Please note that with curbside delivery, FedEx won't enter your home, assist with setup, or remove packing material or other refuse. 

FedEx Premium In-Home Delivery:

For an upgraded delivery experience, we recommend our Premium In-Home Delivery service. This service is available as an optional upgrade for The Plunge.

  1. FedEx will reach out to schedule a delivery time via text and email.
  2. With premium placement delivery, FedEx's expert team will carefully place the Plunge anywhere in your home, including up to two flights of stairs.
  3. They will also handle the disposal of packaging materials.
  4. It's essential to remember that FedEx won't set up your Plunge to ensure it's assembled correctly and avoids any potential damage.

Once your Plunge is delivered and placed, setup typically takes around 20-30 minutes. 

Winter Weather Advisory:

While we're thrilled to bring the chill to your doorstep, winter weather might throw in a surprise or two. Here's your guide to navigating the snowy twists in your delivery journey:

  • Anticipate Delays: Please be advised that winter conditions may lead to unforeseen delays in the delivery of your Cold Plunge.
  • Our Utmost Priority: Ensuring the safe and secure delivery of your Cold Plunge remains our highest priority.
  • Unpredictable Elements: Understand that weather-related delays are inherent challenges, and we appreciate your patience during these circumstances.
  • Trusted Partners: We place our trust in reliable transportation partners who diligently navigate adverse conditions to deliver your Cold Plunge with utmost care.
  • Proactive Monitoring: Utilize your tracking number to stay informed about your Cold Plunge's journey. The tracking system provides real-time updates, including any potential delays and the release for delivery.
  • Customer Support Excellence: Should you have any inquiries or require assistance, our dedicated customer service team is at your disposal to provide professional and timely support.

Embark on this winter delivery expedition with confidence, knowing that Plunge is committed to delivering your Cold Plunge with precision and care. If you have further questions, we encourage you to reach out to our esteemed customer service team here.

 

 

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