Delivery Details for the Lower 48 (The Plunge)

  • Updated

 

At Plunge, we understand the importance of a hassle-free delivery experience. That's why we offer two distinct shipping methods within the mainland USA to cater to your preferences.

Omni Logistics Standard Curbside Delivery (free):

For those who appreciate cost-effective and efficient delivery, we provide Standard Curbside Delivery at no additional charge.

  1. Omni Logistics reach out to schedule a delivery time via text and email
  2. Your Plunge will be delivered directly to your curb or driveway.
  3. Please note that with curbside delivery, Omni Logistics won't enter your home, assist with setup, or remove packing material or other refuse. 

Understanding Our Free Shipping Policy:

At Plunge, we're thrilled to offer free shipping for cold plunge orders to the vast majority of our customers across the nation. Our goal is to ensure that your wellness journey starts smoothly without the added worry of shipping fees.

However, it's important to note that approximately 5% of the nation falls within Omni Logistics' "Beyond Area," where our standard free shipping policy does not apply due to the higher costs associated with delivering to these remote locations. These areas typically include more rural or harder-to-reach places.

We appreciate your understanding and are here to assist with any questions or concerns about shipping to your location. Our goal is to make your Plunge experience as seamless and positive as possible, from order to delivery.

Thank you for choosing Plunge for your wellness needs.

Omni Logistics Premium In-Home Delivery:

For an upgraded delivery experience, we recommend our Premium In-Home Delivery service. This service is available as an optional upgrade for The Plunge.

  1. Omni Logistics will reach out to schedule a delivery time via text and email.
  2. With premium placement delivery, Omni Logistics' expert team will carefully place the Plunge anywhere in your home, including up to two flights of stairs.
  3. They will also handle the disposal of packaging materials.
  4. It's essential to remember that Omni Logistics won't set up your Plunge to ensure it's assembled correctly and avoids any potential damage.

Once your Plunge is delivered and placed, setup typically takes around 20-30 minutes. 

Winter Weather Advisory:

While we're thrilled to bring the chill to your doorstep, winter weather might throw in a surprise or two. Here's your guide to navigating the snowy twists in your delivery journey:

  • Anticipate Delays: Please be advised that winter conditions may lead to unforeseen delays in the delivery of your Cold Plunge.
  • Our Utmost Priority: Ensuring the safe and secure delivery of your Cold Plunge remains our highest priority.
  • Unpredictable Elements: Understand that weather-related delays are inherent challenges, and we appreciate your patience during these circumstances.
  • Trusted Partners: We place our trust in reliable transportation partners who diligently navigate adverse conditions to deliver your Cold Plunge with utmost care.
  • Proactive Monitoring: Utilize your tracking number to stay informed about your Cold Plunge's journey. The tracking system provides real-time updates, including any potential delays and the release for delivery.
  • Customer Support Excellence: Should you have any inquiries or require assistance, our dedicated customer service team is at your disposal to provide professional and timely support.

Embark on this winter delivery expedition with confidence, knowing that Plunge is committed to delivering your Cold Plunge with precision and care. If you have further questions, we encourage you to reach out to our esteemed customer service team here.

 

 

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