We offer a 30-day return policy if you are dissatisfied for any reason. To initiate a return and receive a refund, please ensure the following steps are followed:

• Contact customer service so they can coordinate with Omni Logistics to pick up the Plunge. 
• Drain your plunge. CLICK HERE for directions. 
• Take pictures of the unit in the event something happens in transit.

Please note: The customer will be responsible for covering the shipping costs for the return along with a 15% restocking fee. 

For any further assistance or inquiries regarding the return process, don't hesitate to reach out to our support team. We are here to help!