In the majority of instances, this issue arises when there is improper connection of the remote control cables.
To resolve this, it is crucial to ensure that all cables are correctly linked to the main module as per the instructions outlined in the installation manual. It is advisable to enlist the services of a certified electrician for this task.
Additionally, inspect the remote control for any loose or disconnected cables. If, even after confirming the cable connections, the remote control remains non-functional, please contact our customer service team.