“OR” Error Code

If your Plunge All-In or Evolve Pro chiller is showing the error code “OR”, your unit is in a protective state to prevent any permanent damage to your Cold Plunge. 

The Plunge is sensing that the water temperature is out of its expected range signifying that there is a mechanical or electrical issue that must be addressed before the unit returns to normal operation.

Along with the display on your unit showing “OR” the entire system will not run. You will notice the water flow will stop and the chiller will not turn on. This is to protect your unit from long-term damage.

How do you fix this?

• Contact customer service by submitting a ticket through our contact form.
• Inform our support team that your unit has the error code “OR”
• You will receive an email after the ticket is created to submit a photo showing the "OR" error message.
• This will require a physical repair of your unit, but don’t worry, we got you! We will get you what you need to get the Plunge up and running again as fast as we can.