While the brown sticky substance can be a variety of things, it is most commonly a biguanide build up from the Sirona Sanitizer.
The biguanide in the sanitizer will attach to body oils, detergents, deodorants, organic substances etc. and coagulate them for filtration. This is what we want!
If there is a large build up, then sometimes it will create a waterline and struggle to be filtered out completely.
In this situation we recommend:
- Emptying the tub
- Wipe down the tub with a household degreaser and sponge
- Change the filter (if you haven't within the last month)
- Refill the tub and start fresh with the chemical protocol
We also recommend to rinse off before use to elongate the life of the water and reduce build up.
If you find that you're still struggling with your water chemistry please email us at support@plunge.com.
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