Limited Manufacturer’s Warranty

Reboot Labs, LLC (“Plunge”) warrants to the original owner that its Plunge Sauna (“Sauna”) will be free from defects in material and manufacturing for the periods set out below under normal residential use and maintenance from the date of delivery. This limited warranty is extended to the original owner only and is not transferable to subsequent owners.

This warranty covers residential use only. Commercial saunas are covered under the separate Plunge Standard Sauna Commercial Warranty, which carries a 1-year term.

• 2 years - All components, including heater
• Starts from date of delivery 

Warranty Exclusions

• Sauna units located outside the 50 states and the District of Columbia.
• Labor costs for repair, replacements, or reinstallation.
• Normal wear and tear, accident, misuse, failure to conduct routine maintenance as provided in the user manual, abuse, negligence, or improper use.
• Cosmetic damage that does not affect the performance or safety of the unit, such as scratches, stains, discoloration, chipping, or other surface damage.
• Failures caused by any external cause or act of God, including but not limited to, theft, vandalism, riot, war, fire, lightning, earthquake, flood, tornado, or hurricane.
• Costs of adjustments and normal preventive maintenance.
• Warranty does not cover heating elements. They are considered as consumable parts.
• Damage relating to failure to assemble and install the Sauna in strict accordance with the user manual.
• Damage or failure caused by third-party parts, filters or accessories, including those that do not meet Plunge’s specifications for the product. Plunge will provide replacement parts for covered defects for free during the warranty period.
• Overnight freight or special shipping costs for replacement part(s).
• Any liability exceeding the original amount paid for the Sauna.

Voiding the Limited Warranty

The following actions will void this Limited Warranty:

• Failing to place the Sauna heater rocks in the heater following the directions in the manual.
• Failure to place the Sauna on a flat solid surface.
• Failure to follow installation and assembly instructions.
• Modifications to the size, shape, or materials for the Sauna.
• Modifications to the performance or output of the Sauna heater.
• Modifications to the thermometer or thermostat.
• Repairs or attempted repairs to the heater or wiring conducted by someone who is not a licensed electrician or service provider.
• Placing, pouring, or applying any material or substance on the Sauna heater rocks except for tap water.
• Mounting or placing any accessory or item above our within 12 inches of the heater
• Not having a dedicated circuit with amperage in accordance with your sauna’s user manual. 

What we will do

At Plunge’s own discretion, Plunge will provide free replacement of any defective product or component that has been installed, used, and serviced normally, within the specified warranty period. Replacement parts may not be identical to the original ones. Plunge will provide new or refurbished parts at its own discretion. If replacement parts are not available, or if repair is not feasible, Plunge may choose to reimburse the purchase price or provide a replacement Sauna of equivalent size and functionality. Plunge will not pay for any costs relating to the dismantling, disconnecting, or disposal of a Sauna or any component. Plunge will not pay for the costs of assembly or installation of a replacement Sauna. Where applicable law requires Plunge to repair a covered defect or to pay the cost of labor, transport or installation, Plunge will do so.

What you must do

To make a warranty claim for the Sauna, contact Plunge directly, whether you purchased it from Plunge or from a retailer or distributor, and include the original sales receipt as proof of purchase and a written description with photos or video of the defect. You can reach us by mail or online at the contact details below. If you purchased directly from Plunge, please include your order number and purchase date. If you purchased from a retailer or distributor, please include their name and your purchase date.

Reboot Labs, LLC. dba Plunge
8875 Washington Blvd. Suite 100
Roseville, CA 95678
https://plunge.com/contact 

To obtain warranty service in the event of a defect covered by this Limited Warranty, reach out as soon as possible and use all reasonable means to protect the Sauna from further damage. Upon proof of purchase, a designated service representative will provide coverage subject to the terms and conditions contained in this Limited Warranty. There will be no charge for parts to repair the defect.

If proof of purchase is not available, the warranty period runs from the date of delivery shown in Plunge’s records, in the carrier’s records, or by other reasonable proof that you provide. 

Limitations on Implied Warranties and Damages

This Limited Warranty is the only express warranty Plunge gives for this product. This limited warranty may be modified only by Plunge.

ANY IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED IN DURATION TO THE WARRANTY PERIOD STATED ABOVE FOR THE PRODUCT OR COMPONENT, MEASURED FROM THE ORIGINAL DATE OF DELIVERY, OR TO THE SHORTEST PERIOD ALLOWED BY LAW IF THE LAW REQUIRES A LONGER ONE. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Plunge’s only liability shall be the replacement or refund as stated above. Plunge shall not be liable for any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective part(s), including, without limitation, loss of use, costs of disconnecting, dismantling, or disposing of a Sauna, or any damage to the location where the Sauna was installed. This exclusion and the limits on liability in this Limited Warranty do not apply to a claim for personal injury. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Last revised: November 13, 2026