We understand how frustrating it is when your sauna trips the house breaker. This issue will likely require an electrical test using a multi-meter tool to identify the root cause.

First, we need to determine when the sauna is tripping the breaker:

1️⃣ When I plug the sauna in
2️⃣ As soon as I activate the heater
3️⃣ After heater has been active for a bit of time
4️⃣ When water is poured on the rocks

Each scenario points to different potential causes, and below we will guide you through the steps to identify the issue and link you to detailed testing instructions.

🔌 1) My sauna is tripping the house breaker as soon as I plug in the sauna.

If the breaker trips immediately after plugging in the sauna, this could be caused by:

⚡ 1. GFCI Breaker Issue

If your house breaker is a GFCI breaker, this is the most likely cause. The UKU Main Module operates at both 220V and 110V, and the GFCI breaker may detect the 110V LED as a fault and trip.

📌 Next Steps:

• Unplug the LED from the HUUM Main Module to test if this is the cause.
• Click here for Step-by-Step Instructions to Unplug the LED

⚠️ 2. Potential Short Circuit in the Sauna or House Electrical System

If the sauna is still tripping and/or you don’t have a GFCI breaker, there may be a short in the sauna’s electrical system or in the home wiring.

📌 Next Steps:

1. Perform a voltage test at the Sauna Main Module
   • Voltage Test Instructions
2. Perform a continuity test at the Sauna Main Module
   • Continuity Test Instructions

These tests will help identify where the issue is stemming from and what next steps we need to take to get this resolved.

🔥 2) My sauna is tripping the house breaker as soon as I activate the heater.

If the sauna breaker trips only after turning on the heater, we need to determine if this is due to the heating elements or an electrical issue.

🔍 1. Inspect the Heating Elements

• Remove the rocks from the heater and check the condition of the heating coils.
• Look for burn marks, discoloration, cracks, or damage.
• 📸 Take clear photos of the heating elements and submit them with your support ticket.

⚡ 2. Perform a Continuity Test

• This test will help determine if there is an electrical issue causing the trip.
• Click here for Sauna Main Module Continuity Test Instructions

📌 Important Notes:

• Heating elements are a consumable product and will eventually need replacement.
• You can purchase replacement heating elements by contacting our team for assistance.

🔥 3) My sauna is tripping the house breaker after the heater has been active for awhile.

If the sauna breaker trips after the heater has been running for awhile, we need to determine if this is due to the heating elements or an electrical issue.

🔍 1. Inspect the Heating Elements

• Remove the rocks from the heater and check the condition of the heating coils.
• Look for burn marks, discoloration, cracks, or damage.
• 📸 Take clear photos of the heating elements and submit them with your support ticket.

⚡ 2. Perform a Voltage & Continuity Test

• These tests will help determine if there is an electrical issue causing the trip.
• First, we will test the voltage at the sauna power cord. Click the link below for step-by-step instructions on testing the voltage for your sauna model:
  • Voltage Test for Standard & Mini Sauna Power Cord
  • Voltage Test for XL Sauna Power Cord
• After completing the Power Cord Voltage Test we need to run a continuity test.
  • Sauna Continuity Test Instructions

📌 Important Notes:

• Heating elements are a consumable product and will eventually need replacement.
• You can purchase replacement heating elements by contacting our team for assistance.

💦 4) My sauna is tripping the house breaker when I pour water on the rocks.

🛑 Are you pouring water correctly?

When adding water to your sauna, always:
✔️ Pour slowly
✔️ Only pour water on the exterior rocks
❌ Never pour water directly on the heating elements!

🚨 If water directly hits the heating elements, it can:

• Trip the breaker
• Cause damage to the heating elements, leading to early failure

🎥 Next Steps:

1. If you are pouring water correctly and the sauna still trips, take a video of the issue.
2. Submit a support ticket through our contact form.
   • After submitting your ticket, you will receive an email with a link where you can upload the video.

✅ Next Steps & Support

We know this issue is frustrating, and we truly appreciate your patience and cooperation in troubleshooting with us. Your help in identifying the root cause allows us to get your sauna back up and running as quickly as possible!

📌 What to do next:

1. Perform the recommended tests based on your issue
2. Take photos/videos and record your test results
3. Submit a support ticket through our contact form
   • You will receive an email with a link to take and/or upload photos, videos, and test results for our team to review.

Our support team will review your case and provide the next best steps to resolve the issue. We’re here to help and appreciate your patience! ❤️