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Plunge Support
Warranty, Repairs & Returns
Warranty, Repairs & Returns
Clear next steps for support, coverage, repairs, replacement parts, returns, and refunds.
Electrical & Installation
Electrical Requirements for Plunge Cold-Plunge Models: Outlet, Circuit, GFCI, and Extension Cords
Parts & Replacements
Return & Advanced Replacement: Deposit, Packing, Pickup, and Refund
Order and Replacement Status: Fulfillment, Shipping, Delivery, and Tracking
Returns, Cancellations, Restocking Fees, and Refund Timing
Replacement Parts and Chillers: Ordering, Shipping, Tracking, and Team Handoffs
Repairs & Service
What to Expect From a Plunge Repair and Technician Visit
Warranty & Coverage
Extended Protection Plan Claims: Filing, Status, Invoices, Payment, and Reimbursement
Which Warranty Path Applies? Manufacturer, 90-Day Repair, Extended, or Out-of-Warranty
Out-of-Warranty Diagnostics: The $135 Fee and What Happens Next
Getting Support
After Troubleshooting: Engineering Review, Coverage Decisions, and Timelines
What to Send Plunge Support: Photos, Videos, Serial Number, and Setup Checklist